costs are actual!
As a FAIR TRADE company you know
the women set their own prices, and we pay them what
they feel is
fair, ALWAYS between $15 for a simple cotton
item to $25 for a
To refund shipping I could either raise the price of every
$20 to cover all the return costs, or I could simply have
pay their actual shipping. As many of you never
or call to be sure the size is correct, I felt it was unfair
penalize everyone for a small percentage of returns and
To be clear - your
clothing REFUND will
be for the garment(s)
only, so feel free
to use an envelope and send them back
by Post Office Parcel
Post - WITH a copy of the paperwork.
You can hit
the shipping quote button with every item and
you will see the "actual" shipping
cost to you for that item.
You can do this BEFORE
purchase. The FedEx sales receipt will be in your box.
addition, when you buy multiple items, I will ALWAYS
combine them into 1 box and ship at the ACTUAL costs,
the savings will be at least 1/2. The actual shipping receipt
will be in your box for multiples with the other paperwork.
an extra item ships at the same price as 2,
3 items adds only $1.
The shipping companies make their biggest bucks on
small light-weight packages, because of their minimum
those who wonder why I don't use the Post Office -
and foremost there is no way to track
unless I require a signature card, and then
is the same price as FedEx (with my 20% discount
is passed on to you). It also means someone has
be home to sign, or YOU get a trip to the Post Office
pick it up. It also means I have a 30 mile round-trip
day, which is out of the question.
I thank you for understanding this. I am open to hearing your thoughts.
Thanks so much,